Laurus Edutech | Courses

Sl.No	Chapter	Description
1	Introduction	General Safety General Discipline Role of a Sales person Job of a sales person
2	Introduction to Retail	Various categories of the products Scanning and other security systems
3	First Aid	Importance of Store Safety and Security First Aid Fire Safety Evacuation procedures
4	Retail food Safety Practice	Introduction Personal Hygiene Sanitation and House keeping Food Safety Plan/Program
5	Speak Well	Importance of Personality in Career growth Introduction to communication English Speaking Traits of personality
6	Customer Relations	Basics of Consumer Behavior 5A's concept Profiling retail market Customer Relations Dynamics of Customer
7	Merchandising and Visual Merchandising	Introduction to Merchandising Introduction to Visual Merchandising Retail Visual Illustrations VM support structures Display Category Presentation
8	Selling Skills	Basics of Selling Greeting your prospect First time impression Rapport building Wants and Needs Questioning techniques Qualities of Sales person Body Language Effective Communication Suggestive Selling Selling high end products handling complex situations
9	Basics of Computer	Understanding the hardware Parts of a computer Storage devices Input/Output Devices Retail and Bar coding Portable Data Terminals RFID in Retail. Internet Explorer Key board short cuts Data Entry Equipments
10	Retail Equipments	POS and Non POS equipments Labeling Bar code Reader Computer Manual Cash handler POS handling procedure Electronic Article Surveillance POS Equipment Stacking norms
11	Key Performance Indicators in Retail Market	Sales compared to Budget/Target Sales compared to last year Sales per square foot Wage cost Annual sales Conversion rate Elements of Marketing Concepts
12	Practical Exercises	Identifying the categories of products
13	Practical Exercises	Practice on giving first aid
14	Practical Exercises	Food Safety Practices
15	Practical Exercises	Customer Interactions
16	Practical Exercises	Public Speaking
17	Practical Exercises	Customer Service
18	Practical Exercises	Role Play - Types of Customers
19	Practical Exercises	Role Play- Good Customer Relationship
20	Practical Exercises	Types of Visual Merchandising
21	Practical Exercises	Demonstrate Visual Merchandising
22	Practical Exercises	Retail Visual Illustrations
23	Practical Exercises	Visual Merchandising support structures
24	Practical Exercises	Design ,Construct, Maintain props
25	Practical Exercises	Creating a Display
26	Practical Exercises	Merchandising and Category presentation skills
27	Practical Exercises	Selling Skills
28	Practical Exercises	Role Plays- Good Sales Person
29	Practical Exercises	High End product selling
30	Practical Exercises	Computer Hardware
31	Practical Exercises	Internet,E-mail
32	Practical Exercises	Key board Skills
33	Practical Exercises	Identifying POS and Non POS equipment
34	Practical Exercises	Handling POS
35	Practical Exercises	Operating POS
36	Test	Test
37	Soft Skills	Introduction to Soft Skills
38	Soft Skills	Communication Skills
39	Soft Skills	Self Awareness
40	Soft Skills	Planning and goal setting
41	Soft Skills	Self Management
42	Soft Skills	Time Management
43	Soft Skills	Game Play
44	Soft Skills	Speaking and Listening Test
45	Soft Skills	Team Building
46	Soft Skills	Motivation and Inspiration
47	Soft Skills	Ethics
48	Safety	Machine Safety
49	Safety	Material Handling Safety
50	Health	Introduction to Health and Hygiene
51	Health	Factors related to Health
52	Health	Maintaining Good Health
53	On the Job Training	On the Job Training
54	On the Job Training	On the Job Training
55	Career Counseling and Guidance	Career Counseling and Guidance
56	Test	Test

STAR/Sales Associates

STAR/Service Technician

STAR/Unarmed Security Guard

STAR/Welding Technician

SUDA/BPO NON VOICE BUINSESS TRAINING

SVNP/TAILOR (BASIC SEWING OPERATOR)

TAHDCO/BASIC ELECTRICAL TRAINING

TAHDCO/BASIC REFRIGERATION & AIR CONDITIONING

TAHDCO/FITTER

TAHDCO/FOOD BEVERAGES MAKING ASSISTANT

TAHDCO/PROCESSED FOOD PRODUCTS MAKING ASSISTANT

UPSDM/Assistant Plumber

UPSDM/Repair & Maintenance of Cellular Phone

Chapter	Description	DurationHours
Introduction	General Safety General Discipline Role of a Sales person Job of a sales person	2
Introduction to Retail	Various categories of the products Scanning and other security systems	4
First Aid	Importance of Store Safety and Security First Aid Fire Safety Evacuation procedures	4
Retail food Safety Practice	Introduction Personal Hygiene Sanitation and House keeping Food Safety Plan/Program	4
Speak Well	Importance of Personality in Career growth Introduction to communication English Speaking Traits of personality	6
Customer Relations	Basics of Consumer Behavior 5A's concept Profiling retail market Customer Relations Dynamics of Customer	6
Merchandising and Visual Merchandising	Introduction to Merchandising Introduction to Visual Merchandising Retail Visual Illustrations VM support structures Display Category Presentation	8
Selling Skills	Basics of Selling Greeting your prospect First time impression Rapport building Wants and Needs Questioning techniques Qualities of Sales person Body Language Effective Communication Suggestive Selling Selling high end products handling complex situations	10
Basics of Computer	Understanding the hardware Parts of a computer Storage devices Input/Output Devices Retail and Bar coding Portable Data Terminals RFID in Retail. Internet Explorer Key board short cuts Data Entry Equipments	12
Retail Equipments	POS and Non POS equipments Labeling Bar code Reader Computer Manual Cash handler POS handling procedure Electronic Article Surveillance POS Equipment Stacking norms	12
Key Performance Indicators in Retail Market	Sales compared to Budget/Target Sales compared to last year Sales per square foot Wage cost Annual sales Conversion rate Elements of Marketing Concepts	4
Practical Exercises	Identifying the categories of products	4
Practical Exercises	Practice on giving first aid	4
Practical Exercises	Food Safety Practices	6
Practical Exercises	Customer Interactions	6
Practical Exercises	Public Speaking	4
Practical Exercises	Customer Service	4
Practical Exercises	Role Play - Types of Customers	4
Practical Exercises	Role Play- Good Customer Relationship	4
Practical Exercises	Types of Visual Merchandising	4
Practical Exercises	Demonstrate Visual Merchandising	4
Practical Exercises	Retail Visual Illustrations	4
Practical Exercises	Visual Merchandising support structures	4
Practical Exercises	Design ,Construct, Maintain props	4
Practical Exercises	Creating a Display	4
Practical Exercises	Merchandising and Category presentation skills	4
Practical Exercises	Selling Skills	4
Practical Exercises	Role Plays- Good Sales Person	4
Practical Exercises	High End product selling	6
Practical Exercises	Computer Hardware	4
Practical Exercises	Internet,E-mail	4
Practical Exercises	Key board Skills	4
Practical Exercises	Identifying POS and Non POS equipment	4
Practical Exercises	Handling POS	4
Practical Exercises	Operating POS	4
Test	Test	6
Soft Skills	Introduction to Soft Skills	4
Soft Skills	Communication Skills	4
Soft Skills	Self Awareness	2
Soft Skills	Planning and goal setting	2
Soft Skills	Self Management	4
Soft Skills	Time Management	2
Soft Skills	Game Play	2
Soft Skills	Speaking and Listening Test	2
Soft Skills	Team Building	2
Soft Skills	Motivation and Inspiration	2
Soft Skills	Ethics	4
Safety	Machine Safety	4
Safety	Material Handling Safety	4
Health	Introduction to Health and Hygiene	4
Health	Factors related to Health	6
Health	Maintaining Good Health	6
On the Job Training	On the Job Training	20
On the Job Training	On the Job Training	20
Career Counseling and Guidance	Career Counseling and Guidance	20
Test	Test	4